Why choose Pinaka for ICT services

We know the Canberra government ICT market and understand what it takes to deliver. We bring together specialist consulting, practical delivery support and the right ICT people, keeping things straightforward from planning through to delivery.

ICT specialists collaborating on delivery

Strategy, Governance & Architecture

ICT strategy, governance, enterprise architecture and solution planning services.

Enterprise & Solution Architecture

Enterprise and solution architecture consulting for Australian Government, aligning business, data, applications and technology with practical delivery.

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ICT Strategy & Governance Advisory

ICT strategy consulting and governance advisory for Australian Government programs, connecting investment decisions, enterprise architecture and practical delivery roadmaps.

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Business Case & Procurement Advisory

Business case development, investment assurance and ICT procurement advisory services.

Business Case & Investment Assurance

ICT business case consulting and investment assurance for Australian Government, supporting clear options, evidence and decision-ready investment proposals.

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Financial Advisory & Planning

Government financial management advisory for Australian Government, supporting budgets, forecasts, financial modelling and practical planning for sound resource decisions.

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Procurement & Probity

Independent procurement and probity support for Australian Government, helping teams plan, evaluate and document fair, transparent and defensible procurement decisions.

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Application Delivery

Application engineering, integration, DevOps, testing, release and implementation services.

COTS Software Implementation

COTS software implementation services for Australian Government agencies, spanning requirements analysis, solution design, configuration, integration, testing and transition.

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Cyber Security & Assurance

Cyber security and assurance services for Australian Government, supporting risk assessment, control assurance, Essential Eight uplift and secure delivery.

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Data Migration & Conversion

Data migration and conversion services for Australian Government, covering discovery, mapping, cleansing, transformation, testing and cutover.

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Software Development & DevOps

Secure software development and DevOps for Australian Government, combining modern engineering, automation and reliable delivery.

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Software Integration & Release

Software integration and release management for Australian Government, connecting systems securely and moving tested changes into production.

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Software Testing & Quality Assurance

Software testing and quality assurance for Australian Government, covering test strategy, system testing, UAT and release confidence.

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Programs, Projects & Change

Program delivery, project management, PMO, agile delivery and organisational change services.

Change Management & Adoption

Practical change management and adoption support for government programs, digital services and organisational transformation.

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Program & Project Delivery

Program and project delivery services for government, combining governance, planning, delivery management, assurance and transition support.

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Business, Systems & Process Analysis

Business analysis, systems analysis, requirements, discovery and process improvement services.

Business, Systems & Process Analysis

Business analysis and process improvement for Australian Government, connecting requirements, workflows and systems to support practical service and technology change.

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Modern CRM & ERP

CRM, ERP and enterprise platform services across Salesforce, Microsoft Dynamics, ServiceNow, SAP and related platforms.

CRM & ERP Implementation

CRM and ERP implementation services for Australian Government, covering solution design, configuration, integration, data migration, testing, training and transition.

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User Research & Human-Centred Design

User research, service design, accessibility, UX and human-centred design services.

User Research & Human-Centred Design

User research and human-centred design for Australian Government services, grounded in evidence, accessibility and real user needs.

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Data, Analytics & AI

Data engineering, analytics, reporting, governance, machine learning and AI services.

AI & Machine Learning

AI and machine learning services that help Australian Government agencies test, build and govern practical, responsible use cases.

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Data Analytics & Business Intelligence

Data analytics and business intelligence that turns government information into trusted reporting, clear insights and practical decisions.

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Data Strategy, Governance & Architecture

Data strategy, governance and architecture that helps Australian Government agencies manage data as a trusted, secure and reusable asset.

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Corporate, Policy & Organisational Advisory

Policy, organisational design, workforce strategy, financial advisory and corporate governance services.

Government Policy, Research & Evaluation

Policy research and program evaluation for Australian Government, providing practical evidence to support design, delivery, review and decision-making.

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Organisational Development & Workforce Strategy

Organisational development and workforce strategy for Australian Government, aligning structures, capability and people priorities with agency outcomes.

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Strategic Communications & Engagement

Strategic communications and stakeholder engagement for Australian Government, helping programs explain change, build understanding and support participation.

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ICT Recruitment & Labour Hire

Security-cleared ICT recruitment, contractor sourcing and government labour-hire services.

ICT Recruitment & Labour Hire

ICT recruitment and labour hire for Australian Government agencies needing screened technology specialists for short- or long-term delivery needs.

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How we support your requirement

Define the need

Discuss your goals, scope, timing and capability gaps.

Confirm the pathway

Identify a suitable delivery approach and check the relevant panel and entity eligibility.

Connect the capability

Bring together consulting expertise, delivery support or specialist ICT talent.

Our work in practice

Case Study

Rapid ICT Labour Hire Capacity to Support Aged Care Program Demand

ICT Labour Hire
Scaling specialist ICT capacity quickly without compromising candidate quality, client fit or delivery continuity.
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Case Study

Data Landscape Modernisation and Microsoft Fabric Transition

Data | Analytics and Artificial Intelligence
Improving operational stability, strengthening data governance and defining a practical modernisation pathway within constrained funding.
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Case Study

Modern Provider Management Platform Using Salesforce and MuleSoft

Modern CRM and ERP
Replacement of the National Approved Provider System with a modern provider management platform supporting aged care reform.
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Case Study

Senior HCD and UX Capability for a Commonwealth Regulatory Disclosure Service

User Research and Human-Centred Design
Supporting complex public-facing digital services through senior HCD capability, stakeholder engagement and reusable design artefacts.
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Case Study

10-Year Roadmap, Reference Architecture and Investment Business Case for Aged Care ICT Transformation

Strategy | Governance and Architecture
Supporting the transition from fragmented legacy systems to a unified, citizen-centric digital platform.​
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