Case Studies

Modernising operations, reducing costs, and improving citizen services through digital transformation.

Rapid ICT Labour Hire Capacity to Support Aged Care Program Demand

ICT Labour Hire

Scaling specialist ICT capacity quickly without compromising candidate quality, client fit or delivery continuity.

Data Landscape Modernisation and Microsoft Fabric Transition

Data | Analytics and Artificial Intelligence

Improving operational stability, strengthening data governance and defining a practical modernisation pathway within constrained funding.

Modern Provider Management Platform Using Salesforce and MuleSoft

Modern CRM and ERP

Replacement of the National Approved Provider System with a modern provider management platform supporting aged care reform.

Senior HCD and UX Capability for a Commonwealth Regulatory Disclosure Service

User Research and Human-Centred Design

Supporting complex public-facing digital services through senior HCD capability, stakeholder engagement and reusable design artefacts.

10-Year Roadmap, Reference Architecture and Investment Business Case for Aged Care ICT Transformation

Strategy | Governance and Architecture

Supporting the transition from fragmented legacy systems to a unified, citizen-centric digital platform.

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