Case Study
10-Year Roadmap, Reference Architecture and Investment Business Case for Aged Care ICT Transformation
Supporting the transition from fragmented legacy systems to a unified, citizen-centric digital platform.
Client
Program Context
Timeframe
Service Area
Engagement Type
The Challenge
The Department of Health, Disability and Ageing required senior architecture and investment planning capability to support a major aged care ICT transformation.
The program needed a long-term roadmap to guide the transition from fragmented legacy systems to a more unified, citizen-centric digital platform. This required clear architectural direction, investment sequencing, business case support, benefits planning and governance arrangements that could withstand executive and assurance scrutiny.
The work also required close alignment between policy, delivery, architecture and finance stakeholders across a complex multi-year reform environment.
Pinaka’s Role
Pinaka provided senior key personnel with deep Commonwealth architecture, business architecture and transformation experience to support the Department’s aged care ICT roadmap and investment planning activities.
The supplied personnel contributed to the development of a 10-year transformation roadmap, including a clear target-state vision and staged delivery horizons covering foundation, modernisation and future innovation.
They also supported reference architecture development, investment business case preparation, benefits planning, governance design and transition sequencing. The role required translating policy intent and reform priorities into practical architecture and investment artefacts that could support long-term delivery decisions.
Capabilities Demonstrated
- Enterprise Architecture
- Business Architecture
- ICT Strategy
- Roadmaps
- Reference Architecture
- Investment Business Cases
- Governance
- Benefits Planning
- Federal Government Transformation
- Aged Care Digital Reform
Outcomes Supported
10-year strategy and roadmap
Contributed to a 10-year strategy and roadmap with clear horizons, dependencies and investment sequencing.
Target-state reference architecture
Supported development of target-state reference architecture to guide scalability, interoperability and platform modernisation.
Two-pass business case materials
Assisted with two-pass business case materials, including options analysis, financial modelling, cost-benefit assessment and benefits realisation planning.
Investment planning
Supported investment planning that helped secure over $300 million in initial funding for a broader. transformation program.
Policy, delivery, architecture and finance stakeholders
Helped align policy, delivery, architecture and finance stakeholders around a single long-term transformation pathway.
Modernisation initiatives
Supported the commencement of major modernisation initiatives across the aged care ICT environment.
Equitable access and Green ICT principles
Contributed to the embedding of equitable access and Green ICT principles, including cloud-first SaaS and PaaS milestones.
Why it matters
This engagement demonstrates Pinaka’s ability to provide senior architecture and investment planning personnel who can contribute effectively in complex Commonwealth transformation environments. Rather than positioning Pinaka as the sole delivery owner of the program, this case study highlights the value of carefully selected key personnel who can support strategic planning, architecture direction, governance and investment decisions within a major government reform program.