Privacy Policy

Pinaka Technology Solutions Pty Ltd

The application of this policy is upon all personal information collected by this website (pinaka.com.au) and any related Pinaka social media pages. In this policy, “we”, “us”, and “our” signifies Pinaka Technology Solutions Pty Ltd of ABN: 69 681 825 767.

We understand that you (the visitor to our website) may have concerns about how any personal information collected from you are used and shared. We wish to assure you that we will always endeavour to ensure safe care of your information shared with us. Personal information is defined by information which can be used to identify an individual who wishes to interact with Pinaka Technology Solutions Pty Ltd, either for way of expression of interest in our services etc.

Personal information may be requested in the following form:

Your First and Last Name,
Your Contact Email,
Your Contact Numbers (mobile / work etc),

There may be instances whereby we request information about your individual preferences.

Use of information collected and disclosure of personal information to others

The information we collect are to allow us to provide you with satisfactory service. For us to complete transactions on your behalf, your information is used to facilitate that purpose. It also helps us to understand more clearly your requirements and preferences.

The information collected will be used for the following purposes:

To ensure ongoing functionality of our website, accordingly with the provision of information to you relating to current available website content;
To respond to enquiries; For website user interaction testing purposes;
To potentially customise our website / application based on your preferences;
To provide you with information about your transactions (including uploading of, access to, and receipt of, content on our website / application undertaken on our website / application) and about our services and content;
To provide, maintain and improve our services;
To send you any technical, administrative or legal notices pertaining to our websites or associated applications;

Storage and security of information

We will take all reasonable steps to store your personal information securely, be it in paper or electronic form. After all, it is in our interests to make sure you feel confident interacting with us via our website.

Only authorised company members in Pinaka Technology Solutions Pty Ltd have access to our clients’ personal information. Their access is subject to strict controls and procedures. No data transmission online can be guaranteed to be 100 percent secure.

While we endeavour to protect users’ personal information, we cannot ensure or warrant the security of any information transmitted to it or from its online products or services, and users do so at their own risk. Once we receive your input of information, we shall make every reasonable effort to ensure its security on our systems.

Personal information is de-identified or destroyed securely when no longer required by us.

Complaints

If you wish to make a complaint about a breach of the Privacy Act or the Australian Privacy Principles, please contact us in writing at: Pinaka, Level 1/33 Allara Street, Canberra ACT 2601.

We will take reasonable measures to look into your complaint and attempt to resolve any breaches in accordance with the applicable legislation in a reasonable timeframe.

For more information about privacy in general, you can visit the Australian Privacy Commissioner’s website at www.oaic.gov.au